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FAQs
1. What services do you offer at FACE BY ELISSETTE?
We specialize in makeup, brow, and lash services designed to enhance your natural beauty. Our most popular services include professional makeup application, brow lamination, lash lifts, and brow shaping with waxing or threading. We also offer beauty products like brow gels, growth serums, and more. Explore our full range of services and products to find what’s right for you!
2. How do I book an appointment?
Booking an appointment is easy! Simply visit our Bookings page on the website and choose the service, date, and time that works best for you. You’ll receive a confirmation email with all the details of your appointment. If you have any questions, feel free to reach out to us at info@facebyelissette.com.
3. What should I do if I need to cancel or reschedule my appointment?
We understand that things come up! If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance to avoid any fees. Cancellations made within less than 24 hours or same-day cancellations will incur an additional charge on your next appointment. For no-shows, you will need to pay for the missed service before booking a new one.
4. Do you offer refunds or exchanges on beauty products?
We do not offer refunds, but we do provide store credit for future purchases. For exchanges, please return the item in its original condition within 7 days of receiving it. Sale items are final and cannot be returned or exchanged. Contact us at sales@facebyelissette.com for more information about exchanges.